Wolfpack Aquatics
Privacy notice.
How we handle your information, and your child’s, under the Protection of Personal Information Act. Written so you can actually read it.
Who we are
Wolfpack Aquatics is a competitive swimming club based in Kyalami, Midrand, Gauteng. We are the responsible party for the personal information described in this notice, which means we decide why and how it is used.
Our website is built and maintained by Kit List (Pty) Ltd, who act as our operator. They process enquiry information on our behalf, only for the purposes we have agreed, and are bound to keep it confidential.
What we collect
When you send an enquiry through this website we collect your name, your email address, and optionally your mobile number, the age of the swimmer, the programme you are interested in, and anything else you choose to tell us in the message box.
We do not use advertising trackers, we do not build profiles of visitors, and we do not sell anything to anyone.
Why we collect it
To reply to your enquiry, arrange a trial session, and place a swimmer in the right programme. That is the whole purpose. We aim to respond within 48 hours.
If you go on to join the club, your details move into our normal club administration and are covered by our club membership terms rather than this website notice.
Children
POPIA gives children's personal information additional protection, and we take that seriously. If you are under 18, please ask a parent or guardian to make the enquiry for you.
Where an enquiry concerns a child, we rely on the consent of the parent or guardian who submits it. We only collect what we genuinely need to place the swimmer — typically an age and a programme, not a date of birth, school or address.
Photographs
Photographs of swimmers appear on this website and on our social media. These are published with the consent of the parent or guardian.
If you would like a photograph of your child removed, contact us and we will take it down. You do not need to give a reason, and it will not affect your swimmer's place at the club.
Who sees your information
Enquiries are delivered to the head coach. They are also handled by two service providers on our behalf: Web3Forms, which delivers the enquiry form to our inbox, and Cloudflare, which hosts this website.
We do not share enquiry information with anyone else, and we never sell it.
How long we keep it
If your enquiry does not lead to joining the club, we keep it for up to twelve months and then delete it. That window exists because families often enquire, wait a season, and come back.
If you join, your information is retained for as long as you are a member and for the period afterwards required by our club and tax obligations.
Keeping it safe
This website is served over an encrypted connection, and enquiries are transmitted encrypted. Access to enquiry information is limited to the head coach and the club's website administrator.
No system is perfectly secure. If a breach ever affects your personal information, we will notify you and the Information Regulator as POPIA requires.
Your rights
You have the right to ask what personal information we hold about you, to have it corrected or deleted, to object to how we use it, and to withdraw consent at any time.
Contact us and we will action it. There is no charge and you do not need to explain why.
If you are not satisfied with how we have handled your information, you may complain to the Information Regulator of South Africa at inforegulator.org.za.
Changes to this notice
If we change how we handle personal information, we will update this page and change the date below. Material changes will also be communicated to current members directly.
Contact us
For anything in this notice, including requests to access, correct or delete information, or to have a photograph removed:
- Info@wolfpackaquatics.com
- +27 69 948 1428
- Kyalami, Midrand, Gauteng
Last updated 29 September 2026. Wolfpack Aquatics is the responsible party. Website built and maintained by Kit List (Pty) Ltd as operator.
